CP Negotiations Update

May 23, 2012

Freight service on CP’s Canadian network remains shut down due to the strike by the Teamsters union. CP is disappointed the union has decided to unnecessarily walk off the job, as this is recognized to have significant impacts on your business and Canada’s economy.

The parties continued their talks today and meetings are planned for tomorrow.

This morning, the Minister of Labour advised CP that the legislative bill for return to work is now on notice with Parliament. CP will cooperate with any decision of Parliament and has indicated to all parties that we are willing to continue negotiations or enter binding arbitration.

In the event the Teamsters do not agree, CP strongly urges the federal government to take definitive action.

An embargo application for shipments routing to and from CP Canadian locations is in effect. This embargo applies to:

• All shipments originating in Canada which are billed to any Canadian or US destinations
• All shipments originating in the United States which are billed to any Canadian destinations
• The embargo can be rescinded at any time

The CP Customer Service Team is available to answer questions.

For up-to-date information on specific impacts to your shipments or other problem resolution inquiries, please contact your Customer Service Account Representative at 1-888-333-8111, selecting Option 1, then Option 1 again to enter your Personal Identification Number (PIN), then press the # sign. Using your PIN when you call bypasses the general queue and routes you directly to your assigned rep or to a backup in the event your rep is not available. If you do not have a PIN or have forgotten it, please send an email to your rep or
CST2_cgy@cpr.ca and one will be sent to you for future use.

Ian MacKay

Vice-President, Customer Services

Canadian Pacific